However, the mess in the elevator is still there... Obviously, they missed the point of the previous email. The point wasn't that this is happening, it was that when it does happen, they should clean it up. Obviously, nothing was solved, so I sent them this email:
Dear Overlook/Willmax Staff,
Based on the memo to residents that I just found on my door, you have undoubtedly received the email my husband sent you yesterday. While I applaud your efforts, you have clearly missed the point he was trying to make. In the time it took you to write, print, and distribute this memo, one of your representatives could have taken a mop to the elevator and dealt with the problem directly. Instead, in the manner I have come to expect from this establishment, you have done the least amount possible. You have stated the obvious problem to those who have to deal with it regularly, yet avoided actually doing anything to better the situation, ie- cleaning up the mess. You have asked people to behave differently, which is ridiculous considering that the people who would heed your request are the ones who wouldn't make such disgusting messes in the first place. Lastly, you have ensured that we will be spending another 24 hours riding in a sticky, smelly, disgusting elevator because your "cleaning staff has gone home." Stop passing the buck and deal with with the issue at hand. Worry about the cause of the issue when the immediate problem has been solved.
I'm going to start occupying the overlook if they don't get their shit together.
No comments:
Post a Comment